It's been a little over two months now since Rupert
Murdoch and his News International team decided to bring down a
paywall around The
Times. By now, many were hoping for a clear picture on just how
said paywall had been received by the paper's core readership, and
indeed whether it was proving to be the right strategy for the
publication. However, with a lack of any official figures from The
Times, it's hard to determine exactly the impact that the paywall
has had since launch.
Chatting to a few people in the know at The Times, we
ascertained ahead of launch that the management team was fully
prepared for a massive drop in traffic once the paywall had been
put in place. In fact, it was said that expectations internally
were looking at a 97 per cent drop in its online audience. If the
paper had managed to retain that core 3 per cent and turn them into
regular paying subscribers, the champagne would have been popping
in Pennington Street. Initial reports however have suggested that
the results haven't been quite as promising as hoped, with just
15,000 people paying for access according to media commentator
Dan Sabbagh. Little
else has appeared since that first analysis, but I think we can
take the silence from Wapping and the fact that the £1 for 30 days
access trials are still going as a fairly indicative statement of
how it's going.

Just last week I read a really interesting take on perhaps why
this was the case over at
The Wall Blog (well worth putting in your RSS if it's not
already there). Author Gordon MacMillan made
some very interesting points about how The Times is using the
content on its homepage to draw readers into the site, and
encourage them to part with their cash for content. In Gordon's own
words, "My issue is shouldn't it be promoting its exclusive
content much more and restructure its homepage accordingly? Its
model at present remains news centric, which appears a redundant
strategy."
He's got a point. Why would readers part with money to access a
story when by in large they can see exactly the same coverage
across hundreds of other online channels for free? It would seem
that The Times needs to be doing more to push exclusive or niche
content from the start of a reader's journey to the
thetimes.co.uk homepage. Granted, the summer has been a
relatively quiet one and it perhaps hasn't had the opportunities to
produce some really compelling exclusive content; with the
exception of the serialisation of the not at all evil over
- Lord Mandelson's memoirs two weeks after the launch of the
paywall, which in my opinion it could perhaps have made more of
online. However, unless content stands out from the crowd, online
consumers will always take the quickest and easiest option.
There's still some way to go before we can expect to see News
International play its full hand. The News of the World is set to
launch its own paywall in October, with The Sun (crucially
Britain's most read national newspaper) set to follow suit soon
after. Either way, it's still anyone's game in my opinion, and
whilst I don't agree with The Times putting all its content behind
the paywall (I personally feel it should lead with limited free
content related around general news) I am, between us, secretly
rooting for its success. Kind of. And I'd imagine there's a whole
bunch of editors and publishers across the country that are still
secretly hoping the same.
Dave