Last week I attended the
Future of Content debate at the British Library, which
was hosted by my client Meltwater, in conjunction with
the PRCA.
I think it's important to stress they are a client, so that
anyone reading this will be able to apply their own critical
faculties and decide for themselves the extent to which my opinions
may be coloured by commercial considerations.
One of the opening statements in the keynote speech from Richard
Sambrook, the Chief Content Officer of Edelman, was that he
dislikes the word content. This was definitely a good starting
point, despite the unavoidable irony, as he went on to explore the
notion of what content is - stories, by and large, in a variety of
formats - and explained the word content, in his opinion, carries
too much implied commoditisation.
I have a lot of sympathy with that point of view. Content…
it's only a couple of rungs up the semantic ladder from stuff, if
you ask me. And as someone who used to earn his way in the
world as a writer and journalist, and for whom the written word is
still an important part of everyday working life, the further my
outpourings are from words such as stuff (and even content) the
better.
But the issue of commoditisation is at the heart of the debate
on the future of not only content but the publishing sector at
large. How do commercial organisations make money in a
sustainable manner from the content their publications create?
The game has changed. Revenue from cover prices and
display advertising has declined markedly with the shift to an
increasingly online world.
Much of the debate at the British Library surrounded the ongoing
disagreements between Meltwater and the Newspaper
Licensing Agency which is a body owned by some of the UK's
largest newspaper publishers to administer licensing agreements and
collect fees for accessing and copying newspaper articles.
The matter has been before the High
Court, is due to be heard in the Court of Appeal later this
month, and is scheduled review by the UK Copyright Tribunal
too.
Despite how polarised these two organisations' points of view
there is a not insignificant point of convergence; everyone
benefits from a vibrant, sustainable and commercially viable free
press. Ensuring publishers are able to profit from the
content they publish is at the heart of this.
Whether you consider yourself to be on the side of licensing,
paywalls, freemium models - or any one of the many other approaches
publishers are considering - it is hard, especially if you work in
the same industry as me, to disagree that somehow these important
issues need to be resolved in a way that does not undermine the
interests of any of the parties concerned.
It would also be hard to argue that the publishing industry has
changed beyond all recognition in the wake of the mass adoption of
digital content consumption. That change, it has been argued,
is no less significant than the invention of
the printing press itself.
Change is inevitable in business. Less so where human
nature is concerned. The future of content will be one that
has to revolve around the desires of readers to have that content
delivered to them in a way that suits their needs and gives them
value. Without that value, convincing anyone to pay will be
an increasingly uphill struggle.
Sean