Do you remember your first mobile phone? Peeling the
protective cover from its screen and admiring the device in all its
'latest technology' glory, you felt a sense of security knowing you
could be reached anytime, anywhere. The satisfaction of dropping
"You can catch me on the mobile" into conversation was delicious.
How times have changed.
The dramatic evolution of mobile technology means the basic
functions of any mobile handset have been eclipsed by the seemingly
unlimited uses of today's smartphones. From emailing and surfing
the internet to online shopping and listening to music, today's
consumers have an endless and ever growing list of uses for their
smartphone, and as each individual uncovers a new reason to rely on
their mobile device, their very own "Mobile Dependence Day"
dawns.

The introduction of the smartphone has revolutionised the mobile
market, resulting in the need for marketers to embrace this new
platform when considering their mobile strategy. The US smartphone
market alone saw a growth of 60% from February 2010 to February
2011, according to comScore, and market trends suggest this
unstoppable expansion is set to continue with the International
Data Corporation predicting a worldwide growth of 49.2% in
2011.
So as more and more of us experience our individual "Mobile
Dependence Day," the impact on purchasing behaviour is cause for
marketing teams to re-evaluate their approach, ensuring that they
feed the individual demands of each and every "mobile
dependent."
According to insights taken from ExactTarget's research
paper
'Mobile Dependence Day', the latest in its Subscribers,
Fans and Followers research series;
- 89% of US online consumers aged 15+ own a mobile
phone
- 41% own a smartphone
- 48% own a feature phone (typically limited to calling and
texting)
- Just 11% don't own a mobile phone
When it asked consumers what they would be willing to give up in
order to keep their smartphones, 40% said they would give up their
laptops, 69% would part with their tablet computers and a mobile
addicted 13% would rather live without their refrigerator
than face life without their smartphone.
When looking at what consumers use their mobiles for, the top 5
functions of a smartphone are fairly obvious. Calling, texting,
email, internet and Facebook are all daily uses, but the activities
carried out by users are becoming more sophisticated.
Location-based services (or "checking in"), quick response codes
and barcodes, comparison shopping, mobile coupons and push
notifications seem to be the front runners in the list of
activities that are gaining popularity amongst smartphone users. As
mobile dependents adopt these activities in their daily routine, it
is important that marketers identify the purchasing behaviour of
their target consumers.
As "Mobile Dependence Day" creeps up on more and more consumers
and the mobile dependence army grows in strength, marketers need to
be mindful that the continuous evolution of devices and networks
will shape the mobile market for the foreseeable future. Mobile
isn't simply a channel, it's a cross-channel platform that will
continue to evolve....
Jodie