A Matter of Trust

Populus has released some very interesting stats today on the trustworthiness of our news outlets. The Sun is apparently the least well-trusted newspaper, with just 9% of the population stating that they trust the outlet 'completely or somewhat'.

Whilst we should bear in mind that a hefty chunk of people may have ticked 'neither trust nor distrust', there were a few surprises: both the Telegraph and the Guardian only achieved a 39% trust rating, and the FT - confident intellectual heavyweight that it is - still scored less than half (48%).

Trust is interesting, but I don't think it's a binary distinction, nor should we think about this in really simplistic terms - it's also important to think about factors such as quality. After all, I trust the BBC's reporting, but the reporters have such a broad remit, from 3D games to new processors, from 4G to Facebook stock to security, they can't possibly have in-depth knowledge about all these topics or their heads would explode. So, I trust the BBC for the top line and would look to more niche, geeky sites for more detailed scrutiny. I'd say that whilst the FT is trustworthy, the reporting can be dense and inaccessible to the man on the street, which could lead to distrust.

I was also a bit puzzled by the implication on Populus that trust is equivalent to morality. After all, people might not trust the Guardian or the Telegraph because they know they have a left / right-wing slant to their reporting. I don't think this is immoral; they're entitled to their views and I think these views are well-known. Similarly, the now defunct News of the World may have used sources who gained information via phone hacking, which was clearly immoral, but the information may have been wholly reliable.

I'm not disagreeing with the Populus piece, but I do think that trust, quality and morality are all tied up in a more complex web than a simple 'I trust / don't trust this newspaper'

But I suppose this doesn't make for quick, digestible news.

 

By @Krsjn


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